Submitting a Warranty Claim
If you observe a defect, please contact the retail store from which you purchased your sleep set. If the retail store has closed or you have moved to another location, please contact Matnaflex customer support:
call: (+974)5044 7722, 7am to 4pm
email: customerservice@aljameel.com.qa
Speak directly with a representative at the Matnaflex manufacturing Facility in the state where you purchased your mattress.
Please have your original receipt and law tags available — these will be required in order to submit a warranty claim.